CoCo Africa Hub Pty Ltd (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website [Insert Website URL] (“Website”) or purchase our products and services.

By using our Website or purchasing our products, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following personal information when you interact with our Website:

1.1. Personal Information You Provide

✅ Name
✅ Email address
✅ Phone number
✅ Billing address
✅ Payment details (processed through third-party payment processors)
✅ Business details (if applicable)
✅ Any other information voluntarily submitted via forms, emails, or course enrollments

1.2. Automatically Collected Data

When you visit our Website, we may collect:
✅ Your IP address
✅ Browser type and device information
✅ Pages visited and time spent on our Website
✅ Referral sources (how you found our Website)

This data is used to improve user experience, security, and analytics.

1.3. Cookies & Tracking Technologies

We use cookies and tracking pixels to:

• Improve website functionality
• Track marketing performance
• Personalise user experience

You can adjust cookie settings in your browser at any time.

2. HOW WE USE YOUR INFORMATION

We collect and process your personal information for the following purposes:

✅ To process purchases and transactions
✅ To send updates and confirmations related to your purchases
✅ To provide customer support and respond to inquiries
✅ To send marketing emails, newsletters, and promotional offers (you can unsubscribe anytime)
✅ To improve website functionality and user experience
✅ To comply with legal and regulatory requirements

3. DATA SHARING & THIRD-PARTY SERVICES

We do not sell or rent your personal information. However, we may share data with:

3.1. Service Providers & Partners

We may share data with trusted third-party service providers, such as:
✅ Payment processors (e.g., PayFast, PayPal, Stripe)
✅ Email marketing platforms (e.g., MailChimp, ConvertKit)
✅ Website analytics providers (e.g., Google Analytics, Facebook Pixel)

These third parties are required to keep your data secure and confidential.

3.2. Legal Compliance

We may disclose your information if required by law or to protect our legal rights.

4. HOW WE PROTECT YOUR DATA

We use security measures to protect your personal information, including:

✅ SSL encryption on our Website
✅ Secure payment processing (we do not store credit card details)
✅ Restricted access to personal data
✅ Regular security audits

Despite these measures, no online system is 100% secure, so please take precautions when sharing your personal information online.

5. YOUR RIGHTS & CHOICES

As a user, you have the right to:

✅ Access the personal information we hold about you
✅ Request corrections to inaccurate data
✅ Withdraw consent for marketing emails (unsubscribe link in emails)
✅ Request deletion of your data (where legally permitted)

To exercise any of these rights, please contact [Insert Support Email].

6. DATA RETENTION

We retain your personal data only as long as necessary for legal, business, or regulatory purposes. When no longer needed, we securely delete your information.

7. INTERNATIONAL DATA TRANSFERS

If you access our Website from outside South Africa, your data may be transferred and stored in another country. We ensure that all transfers comply with data protection laws.

8. THIRD-PARTY LINKS

Our Website may contain links to third-party sites. We are not responsible for the privacy policies of other websites. Please review their policies before sharing personal data.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Website or services after updates constitutes acceptance of the changes.

10. CONTACT US

For questions regarding this Privacy Policy, contact us at:

📧 [hello@cocoafricahub.com]
🌍 [www.cocoafricahub.com]

By using our Website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.